Plentayo is a USA-based ecommerce brand dedicated to delivering high-quality, innovative, and performance-driven coffee machines to homes, professionals, and businesses across the country. Whether you’re upgrading your kitchen or building a better coffee corner in your office, we are here to support you with reliable products that combine technology and taste.

We don’t just sell coffee machines—we provide experiences that fuel your day and elevate your lifestyle.

Business Address:
4426 E Los Angeles Ave, California 93063, USA

Contact Information:
📧 Email: contact@plentayo.com
🌐 Website: https://plentayo.com/

🔍 Information We Collect

When you browse our website, place an order, or create an account with us, we collect only the data necessary to provide you with a smooth, secure, and personalized experience:

• Contact Info: Your name, email address, phone number, billing and shipping addresses

• Account Data: Passwords (safely encrypted), login history, and previous order details

• Payment Info: Securely handled through PCI-compliant payment gateways (we never store full credit card numbers)

• Technical Info: Device type, browser version, IP address, and cookies to enhance functionality and security

We strictly limit data collection to what’s necessary to fulfill your orders and improve our website’s performance.

⚙️ How We Use Your Information

We use your information to provide a secure and personalized experience, and to help improve our products and services:

• Order Fulfillment: Processing your payments, shipping your coffee machine, and sending you real-time order updates

• Customer Support: Helping you with returns, product issues, or general inquiries

• Personalized Experience: Recommending machines or accessories based on your browsing behavior and preferences

• Marketing (Optional): Email updates about offers, launches, or guides — you can unsubscribe at any time

• Website Optimization: Analyzing traffic and behavior to make our site smoother, faster, and more helpful

• Fraud Protection & Legal Compliance: Ensuring the integrity of all transactions and meeting our legal obligations

🤝 Sharing Your Data

We do not sell your personal information. We may share it, when necessary, with verified and secure third parties to help fulfill our services:

• Trusted shipping carriers (e.g., UPS, FedEx)

• Secure payment processors (e.g., Stripe, PayPal)

• E-commerce platforms and logistics partners

• Advertising or marketing platforms (email services, ad tools)

• Legal or regulatory authorities, but only when required

All partners are vetted for compliance and data security.

🔐 Data Security

Your personal data is handled with top-tier security measures to ensure confidentiality and protection at all times:

• SSL encryption on all website pages

• Secure servers with firewalls and access control

• Routine audits to monitor data safety and address vulnerabilities

• Only the minimum data necessary is retained, for the shortest duration legally required (typically 7 years for financial/legal records)

💪 Your Rights as a Customer

You have full control over your personal information. At any time, you can:

• Access or update your contact or account information

• Delete your data (subject to legal retention requirements)

• Export your data or limit how we use it

• Unsubscribe from marketing communications with a single click

For any of the above, just email us at contact@plentayo.com.

🍪 Cookies & Tracking Technologies

We use cookies to offer you a smoother, personalized, and faster online experience:

• Essential Cookies: Help you stay logged in, manage your cart, and complete checkout

• Performance Cookies: Allow us to monitor site performance and fix technical issues

• Functional Cookies: Remember your language, preferences, and saved settings

• Advertising Cookies: Show relevant ads and promotions based on your browsing behavior

You can disable or manage cookie settings anytime from your browser.

🌐 International Transfers

Although Plentayo is based in the USA, your data may be processed on servers outside your state or country. Wherever your data is handled, we ensure full compliance with privacy laws, including GDPR and CCPA standards where applicable.

🗄️ Data Retention

We retain only what’s necessary, and only for as long as needed:

• Order History: Stored up to 7 years to meet legal and tax obligations

• Account Info: Kept active while you have an account; deleted upon request

• Customer Service Records: Maintained to improve service quality

• Marketing Preferences: Stored until you opt out

🔄 Policy Updates

We may occasionally update this Privacy Policy to reflect changes in laws or services. The “Last Updated” date will always be shown at the top. We encourage you to review this page regularly to stay informed.

📞 Contact Us

If you have any questions about this Privacy Policy or your personal data, feel free to contact us:

📧 Email: contact@plentayo.com
🏢 Address: 4426 E Los Angeles Ave, California 93063, USA
🌐 Website: https://plentayo.com/